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No matter the issue you face, we are ready to help.
We pride ourselves in offering the best possible technical support for all our customers through our highly qualified team. Our US based Technical Support team is comprised of certified, multilingual IT experts and Diesel Technicians with a combined experience of over 150 years.
Submit a help request form, talk to our team.
Experienced help is here.
To offer the best help possible to our customers, our Technical Support Team includes both IT professionals and Diesel Diagnostic Experts. Our diesel technicians have 150+ years of combined experience, while our IT professionals have 25+ years of combined experience. Together, they make a rapidly growing, expert team and are on standby to help with any hiccup a customer might encounter when using one of our products or working with their equipment. With over 40,000 calls and 10,000 chats answered annually, their expertise and readiness to help are unmatched.
We never stop learning.
Coming from the garages of truck, off-highway, and marine shops just like yours. Additionally, our technicians continue to learn and train through specialized training classes and LinkedIn Learning, along with a vast array of other resources to keep current and certified on the technological trends in this continuously evolving industry.